Shipping Policy
Shipping Policy
Processing Time
Most orders are prepared for shipment within five business days after payment confirmation is received.
After dispatch, delivery typically takes 10–20 business days, depending on the destination, carrier schedule, and shipping route.
Delivery estimates may change due to:
• Customs review or clearance delays
• Transportation issues with the carrier
• Weather disruptions or other logistical challenges
We appreciate your patience during delays beyond our control.
Shipment Tracking
After shipment, you will receive an email with your tracking details.
You can use this tracking information with standard international tracking services to follow your package.
For tracking support, please contact our team:
Email: service@luxxvera.com
Shipping Fees
Each order includes a flat-rate international delivery fee of $2.99 USD.
Shipping Destinations
We ship to destinations worldwide.
If delivery to a specific location is restricted, we will notify you as soon as possible and assist with an alternative solution.
For shipping destination inquiries, please contact support:
Email: service@luxxvera.com
Changing the Shipping Address
Address change requests must be made before 11:00 PM (PDT, GMT -7) on the same day the order is placed.
After fulfillment begins, shipping details may no longer be changed.
Please contact customer support immediately to request an update.
Email: service@luxxvera.com
Alternative Shipping Addresses
Customers may ship orders to an address different from the billing address.
Order Fulfillment Days
Orders are fulfilled Monday to Friday, excluding holidays.
Weekend purchases are usually processed on the next business day.
Warehouse & Manufacturing
Products may ship from regional warehouses according to stock availability.
Certain items may also be shipped directly from manufacturing locations in the United States, Canada, or Australia.
Customer Assistance
For help with delivery, tracking, or shipping questions, contact support:
Email: service@luxxvera.com